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Anonymous
July 24, 2015
Question

Email Templates

What is going on with Marketo? All of my templates were working just fine and now they don't. Each day I'm noticing a new problem.  I can't even send out any emails using my templates anymore because they are a huge mess.  Everything was fine last week.

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4 replies

Ravi_Ansal2
Ravi_Ansal2
Level 5
July 25, 2015

Hi Melissa,

Can you explain what kind of problem your are facing. We are also using the Marketo template but they are doing really fine.

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kpara3-2
Level 9
July 27, 2015

Yes, please explain the issue(s) you're seeing so we can further trouble shoot. Without knowing anything about the problem I'd just take a random guess that something was edited at the template level without having the emails approved which can cause wacky emails.

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Umesh_Sondhi1
Umesh_Sondhi1
Level 1
July 27, 2015

Agreed with @Kim Para here, There has to be some concern at the template level.

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Anonymous
July 27, 2015

Try sharing some screen shots with folks... They are here to help.

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