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December 11, 2013
Question

Email Opens and Email Clicks

After sending out an email, our results show someone in the "email clicked" results but they are not included in the "opens" results. How can someone click a link in an email if they didn't open it?
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1 reply

December 11, 2013
If users have images blocked it does not relay back the single image pixel therefore does not count as opened.

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