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Nabila_Urbano
Nabila_Urbano
Level 2
May 3, 2023 1:37 PM UTC
Solved

Email Links giving 404

Anybody having this issue? All our emails are now linking to 404 page!

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    Darshil_Shah1
    Darshil_Shah1Accepted solution
    Adobe Champion, Community Advisor, UG Leader
    May 3, 2023 2:21 PM UTC

    You can just uncheck the Track Link checkbox in the Edit Link dialog. Check out the product doc that discusses the same here.

     

    Additionally, check the Marketo Engage status page to track this issue. You can also subscribe to the issue and get notified about any updates to its status.

     

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    29 replies

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    ailsadempsey
    Level 2
    May 3, 2023 2:19 PM UTC

    I can see issue flagged https://status.adobe.com/products/503491 - we are in EMEA and also experiencing issue.

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      Valentine_Faes
      Valentine_Faes
      Level 2
      May 3, 2023 2:20 PM UTC

      YEs i do!! i opened a ticket

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      Danielle_Wong
      Community Advisor
      Danielle_WongCommunity Advisor
      Community Advisor
      May 3, 2023 2:31 PM UTC

      Support said: 

       

      This is an ongoing issue which is already identified by our engineering and our engineering team is currently working on the same with priority to fix it at the earliest.

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      Danielle W.
      Heather_Rowe
      Heather_Rowe
      Level 1
      May 3, 2023 2:32 PM UTC

      We are getting it too.

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      Dan_Askin
      Dan_Askin
      Level 4
      May 3, 2023 3:03 PM UTC

      Us, too. It's been a very frustrating couple of months with various outages and issues impacting our business.

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      sbarro2023
      Level 1
      May 3, 2023 3:11 PM UTC

      We are too. I don't see it on the system status page though.

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      TheMichaelKopp
      TheMichaelKopp
      Level 2
      May 3, 2023 3:42 PM UTC

      Yes, we have the issue too. Links are not being redirected and we get a 404.

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      Past the point of no return.
      LCENTENO
      Level 3
      May 3, 2023 4:04 PM UTC

      Apparently, Marketo experienced an outage in their data center. So, we have to play the waiting game until they fix the problem.

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      markvangils
      markvangils
      Level 1
      May 3, 2023 3:44 PM UTC

      We also have this problem. Let's hope it will be fixed soon. 

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      CrissyWi
      Level 1
      May 3, 2023 4:08 PM UTC

      I'm having this issue too, is there a solution yet? 

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      KristieDo
      Level 1
      May 3, 2023 4:22 PM UTC

      Right there with you. 😫

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