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Stephanie5
Level 2
Jan 21, 2022 7:48 PM UTC
Question

Email Link Performance Report showing different results to "Clicks' Smart Campaign

I have an engagement stream running with a smart campaign that has a count of 26. - Using the "Clicks link in email" trigger and selecting all 8 of my emails in the stream 

 

 

BUT now the Email Link Performance Report is showing 226!! A MUCH higher number - how could this be? 

 

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6 replies

SanfordWhiteman
User Group Leader
User Group Leader
Jan 21, 2022 8:05 PM UTC

Smart Campaign members are people who have qualified.

 

Link clicks are clicks — and a person can click more than one link.

 

They aren’t conflicting results because they’re measuring different things.

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Stephanie5
Level 2
Jan 23, 2022 10:13 PM UTC

Qualified by my criteria in my Smart campaign? 


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SanfordWhiteman
User Group Leader
User Group Leader
Jan 23, 2022 11:17 PM UTC

Qualified by my criteria in my Smart campaign?

Yes.

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