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July 15, 2016
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Email Import Format

Hi, I'm having an issue creating a new lead with an email format other than "user@example.com". I'm a relatively new admin and can't find settings to add a different format (e.g. user@example.us)

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Jim_Thao7
Jim_Thao7Accepted solution
Level 8
July 15, 2016

you should be able to do this.  if not, it's a bug.

however, it would be nice to know if you're typing this in or if you copied it from somewhere else because there may be some hidden characters if you copied it over.

4 replies

Josh_Hill13
Level 10
July 15, 2016

huh? what's the screenshot?

where are you creating the lead?

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July 15, 2016

Attempting to create the lead from Leads>New>New Lead

Thanks!

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Jim_Thao7
Jim_Thao7Accepted solution
Level 8
July 15, 2016

you should be able to do this.  if not, it's a bug.

however, it would be nice to know if you're typing this in or if you copied it from somewhere else because there may be some hidden characters if you copied it over.

Translate