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brianmcgann
Level 2
Feb 21, 2023 8:49 PM UTC
Solved

Email Click Results for week of 2/13

Hello, I saw a dramatic decrease in click performance for marketing emails sent last week for 2 of our brands. One was down 40% on click-through rate and the other was down 51%. Open rates were in line with previous results. 

Wondering if other Marketo users saw a similar decline in results? 

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Chandan1-2Accepted solution
Level 2
Apr 11, 2023 3:15 PM UTC

Hi, Please refer this post: https://nation.marketo.com/t5/product-discussions/click-rate-amp-click-to-open-rate-decreased-overnight-in-mid-feb/m-p/333783#M188695

Also, please log a support case.

Thanks

Chandan Singh
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2 replies

Danielle_Wong
Community Advisor
Danielle_WongCommunity Advisor
Community Advisor
Apr 11, 2023 1:55 PM UTC

Do you have more exact send dates for the start of the decline? 

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Danielle W.
Chandan1-2Accepted solution
Level 2
Apr 11, 2023 3:15 PM UTC

Hi, Please refer this post: https://nation.marketo.com/t5/product-discussions/click-rate-amp-click-to-open-rate-decreased-overnight-in-mid-feb/m-p/333783#M188695

Also, please log a support case.

Thanks

Translate
Chandan Singh
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