Email bounces

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I'm getting a ton of email bounces, which I know is not rare, and I'm not sure if it is the 'reply to' email or the 'send from' email that is designating the return address. Any input?

Marketo

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SanfordWhitemanAccepted solution

Level 10

No, it's neither the Reply-To nor the From header that designates the recipient of bounces (DSNs). Bounces go to the envelope sender, which is an address @*.mktomail.com by default; if you've added branded sender(s) to your account, the sender will be @ your domain instead.

A

Anonymous

Hey James! It's the Reply-To email address that designates returns.

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SanfordWhitemanAccepted solution

Level 10

No, it's neither the Reply-To nor the From header that designates the recipient of bounces (DSNs). Bounces go to the envelope sender, which is an address @*.mktomail.com by default; if you've added branded sender(s) to your account, the sender will be @ your domain instead.

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SanfordWhiteman

Level 10

James, you might like this blog post I just put up.

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