Effect of Adding new segments on existing Emails

Question

I couldn't find the exact answer here. I can add/edit a Segmentation and I know that the database will shift a bit.

But if I have an existing Segmentation and Email that listens for:

Country A
Country Y
Default (all other)

and change it to

Country A
Country Y
Country=NULL
Default (all other)

Will all leads with NULL receive a default version of the email until I do something about it, or will they get a blank?

Nicholas_Manojl · Accepted Answer

When you add a new segment, I've noticed that the preview of an email gives the option to view the brand new segment - despite not having kicked the email back to draft or a new approval.

In my test, the new segment was pre-filled with the same data from the default segment.

Grégoire_Miche2 · Answer

Hi Josh,I concur with Nicholas, the new segment will receive Default, AFAIR (R for remember )-Greg

Sign up

Login with SSO

Login to the community

Login with SSO