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Karen_Vuong
Level 2
Jun 27, 2022 1:58 PM UTC
Question

Dynamic preheader solution?

Looking for alternative solutions to adding dynamic preheader text. Our emails must be bilingual, so dynamic content is ideal. What workarounds are others using to solve this problem?

5 replies

Darshil_Shah1
Adobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
Jun 27, 2022 4:51 PM UTC

Are you using anything at present to populate the dynamic pre-header text?

 

One way is to use the velocity/other custom my/person tokens to personalize the pre-header text, refer this post from Courtney here.

 

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Jo_Pitts1
Community Advisor
Community Advisor
Jun 27, 2022 6:59 PM UTC

@darshil_shah1 ,

Courtney's approach is solid... BUT it can lead to confusion as the email editor also has a location to enter pre-header text now.  As long as users are well trained to NOT use Marketo's built in pre-header 'editor' then it can work fine.  It also burns a segment!

 

I like the Velocity approach you proposed.  But then again, those who know me will find that unsurprising :)!

 

Cheers

Jo

 

 

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Darshil_Shah1
Adobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
Jun 28, 2022 2:56 AM UTC

Yes thank you, @jo_pitts1! The OOTB built-in pre-header in Marketo must not be used with this as it’ll be added before the invisible span pre-header in-case both are used in the email.

 

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