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Level 4
Mar 18, 2021 6:48 PM UTC
Solved

Dropdown Field

Hi Everyone,

 

We have been using the same form across multiple Marketo landing pages as well as the web pages. The form has a dropdown field in it and a couple of display options within the dropdown was mapping to the same stored value.

 

As an example please consider this scenario:

 

As we can see, both Option 1 & Option 3 are mapping to the same stored value and the the team has asked me to pull the list of contacts that had selected Option 1 & Option 3 in a separate list but as it was mapped to the same stored value I am having hard time to differentiate b/n the two.

 

Is there anyway this can be done. Thanks in advance.

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Mar 18, 2021 6:52 PM UTC

It's not possible. The friendly/display name of the option is not posted to Marketo, only the value. (Note this is the case with a standard HTML form, too.)

5 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Mar 18, 2021 6:52 PM UTC

It's not possible. The friendly/display name of the option is not posted to Marketo, only the value. (Note this is the case with a standard HTML form, too.)

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Yash-3Author
Level 4
Mar 19, 2021 5:13 AM UTC

Okay, thanks for your response @sanfordwhiteman 

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Yash-3Author
Level 4
Mar 19, 2021 9:35 AM UTC

@sanfordwhiteman I know this wouldn't make sense to you but considering the example above do you think we can apply different processing steps when Option 1 & Option 3 are selected? Sorry, just trying to see if that is doable.

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