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Ana_IsabelGO
Level 2
Jan 27, 2022 3:49 PM UTC
Question

Does the API dedupe rule apply also for the list import ?

We currently have 22k duplicates in our account. We know our API integration is using a combination of the EmailAddress and another field the Centric User Id to know if the contact is unique. Now, when we manually import a list, it creates duplicates if there is no column for centric user id. Does the API dedupe rule apply also for the list import ?

 

Can you also tell us more about a way to merge these records, but not manually ?

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1 reply

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Jan 27, 2022 4:09 PM UTC
Please don’t create duplicate posts. (I removed your others.)

You can ask support to turn off the custom dedupe key for a list import via the UI., if you know you never include the required additional field using that method. Of course, this means it will act like a list import usually does — choosing one of the existing records based on its last update.
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