Skip to main content
Anonymous
Mar 2, 2013 1:27 AM UTC
Solved

Does Adobe Connect automatically change lead status to Attended?

Hi friends, 

Does Adobe Connect automatically change lead progression status to "attended," assuming event was properly tied to the adobe meeting, and assuming that lead attended the webinar? 

I can't seem to figure out how to trigger a status progression otherwise. 


Thanks for the feedback!
Cary
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Accepted solution
Mar 4, 2013 6:42 PM UTC
Yes once the event has concluded, Adobe will pass back attendance information and the progression statuses will be updated to either "attended" or "no show."  You can have a campaign that is listening for these changes using "Progression status is Changed" filter.
View in thread

19 replies

Anonymous
Accepted solution
Mar 4, 2013 6:42 PM UTC
Yes once the event has concluded, Adobe will pass back attendance information and the progression statuses will be updated to either "attended" or "no show."  You can have a campaign that is listening for these changes using "Progression status is Changed" filter.
Translate
Anonymous
Mar 5, 2013 7:36 PM UTC
Excellent, thanks Cheryl!
Translate
Anonymous
Apr 3, 2013 9:51 PM UTC
Cary and Cheryl, do you know how long it takes for Adobe to push the attendance infromation back to Marketo, once the event has ended?
Translate
Anonymous
Apr 3, 2013 10:10 PM UTC
It should only take a few hours, but could take up to 24.  Are you seeing somsething different happen?
Translate
Anonymous
Apr 3, 2013 10:13 PM UTC
No, I just re-read the documentation and saw that it could take 2 hour - 2 days.  I thought it might be immediate.  I will check in a few hours and make sure it updated properly.  Thanks!
Translate
Anonymous
Apr 4, 2013 5:22 PM UTC
Hi Cheryl,

I see that the progression updated, however two members (me, as test members) were marked as No Show, even though I "attended" the webinar. Do you know why this is?
Translate
Anonymous
Apr 4, 2013 5:24 PM UTC
Did you log into it as a presenter?  Or did you use the unique URL that was sent to you when you registered?
Translate
Anonymous
Apr 4, 2013 5:27 PM UTC
I used the URL that was sent to me when I registered.
Translate
Anonymous
Apr 4, 2013 5:29 PM UTC
Can you check to see if Adobe sees you as Attended?
Translate
Anonymous
Apr 4, 2013 5:38 PM UTC


It shows my name, but not my email address.  I'm guessing this is why it isn't connecting the two.

I looked at the URL that I received (in both my personal and work email) and it looks the same (kerio.adobeconnect.com/elisetestseminar/).  Am I doing something wrong with inserting the URL?  In my email, I have inserted: {{member.webinar url}}.
Translate
Show more replies
Terms & ConditionsAccessibility statement

Loading footer...