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Level 2
Sep 9, 2022 2:34 PM UTC
Solved

Design Studio File URLs Broken on New Experience?

Just got the new experience and saw that URLs for my assets weren't working. Initially thought there was a load-then-publish system similar to AEM but, it seems the generated URL for the file is broken. Normal URL would be "resources.company.com/rs/123-abc-456/images/file-name.jpg". Broken URL seems to be "httpss://resources.company.com/rs/123-abc-456/images/file-name.jpg".

 

The difference being "https" (normal) vs "httpss" (broken). Checked files that were uploaded a while ago, well before the change (like 2 months ago) and it seems to be the same issue. Is this a me-only thing or are others seeing this as well?

SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Sep 15, 2022 5:45 AM UTC

This is fixed now.

4 replies

Level 1
Sep 9, 2022 3:37 PM UTC

Same...new interface seems to be adding a second 's'..."httpss://" to the link.

I removed the second 's' when pasting in the url to the image, and now it's working.

 

Gosh Marketo...great job on QA. 🙄

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Level 2
Sep 9, 2022 4:07 PM UTC

Same issue for me - reverting to the old interface when copying the link seemed to resolve it (albeit not a long-term solution!)

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SanfordWhiteman
User Group Leader
User Group Leader
Sep 10, 2022 5:42 AM UTC
Acknowledged by support, expect a fix ASAP (in this case).
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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Sep 15, 2022 5:45 AM UTC

This is fixed now.

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