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JDNelson1Community Advisor
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Jul 21, 2015 9:56 PM UTC
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Data Value Change trigger vs. net new lead

I have a trigger to run every time a field is changed, but I'm wondering if when the initial lead is created if that's not triggering because it didn't "change" it just "was".  If so, how do you recommend I set my triggers to capture both a 'data value change' as well as a data value set?

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Accepted solution
Jul 21, 2015 10:12 PM UTC

Hi JD,

For the lead scoring campaigns I have set up as triggers, I normally listen for data value changes OR new lead is created.  When you have two triggers in the smart list of a campaign, they act as or statements.  This should capture net new leads and existing leads where data changes.

Thank you,

Courtney

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6 replies

Anonymous
Accepted solution
Jul 21, 2015 10:12 PM UTC

Hi JD,

For the lead scoring campaigns I have set up as triggers, I normally listen for data value changes OR new lead is created.  When you have two triggers in the smart list of a campaign, they act as or statements.  This should capture net new leads and existing leads where data changes.

Thank you,

Courtney

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    Community Advisor
    JDNelson1Community AdvisorAuthor
    Community Advisor
    Jul 21, 2015 10:27 PM UTC

    if you do 'lead is created' how would you limit it to a certain field? I'm

    trying to track UTMs and not every lead will have them, so it would be

    overload if we ran it through the UTM track knowing there weren't any

    values...

    JD Nelson //

    MindjetDemand Generation Manager // office 415.229.4236 <415.229.4228>

    1160 Battery Street East, 4th Floor, San Francisco, CA 94111

    LinkedIn <https://www.linkedin.com/pub/jeff-jd-nelson/10/379/823>

    On Tue, Jul 21, 2015 at 3:12 PM, Courtney Marshall <

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    Kenny_Elkington
    Adobe Employee
    Kenny_ElkingtonAdobe Employee
    Adobe Employee
    Jul 21, 2015 10:45 PM UTC

    Hi JD,

    You'll want to apply both triggers a Courtney noted, and then add the attribute filter for the field you're looking for to filter only to new leads which have the desired value for that field.

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