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gkrajeski
User Group Leader
gkrajeskiUser Group Leader
User Group Leader
August 28, 2014
Question

Daily Email Limits, by calendar day or 24h clock?

My team would like to know if the daily email limit is based on 24hr clock, or calendar day.  
 
It does not specify anywhere on the community that I could find or in this article: https://community.marketo.com/MarketoArticle?id=kA050000000LAoDCAW
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2 replies

Anonymous
August 28, 2014
WARNING: I am not an employee. I don't have the correct answer. But if I were to guess, I'd say it's a calendar day as defined where Marketo's initial data center resides. My assumption is 12-12 PST. 

I don't know for certain, but I doubt that they are simultaneously calculating for billions of leads whether over 24 hrs have X number of emails had been sent. It just seems more memory efficient to do calendar day/week.
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    Kenny_Elkington
    Adobe Employee
    Kenny_ElkingtonAdobe Employee
    Adobe Employee
    August 28, 2014
    Adam is correct that it is calendar day, except that the window is based on instance time, and not on data-center time.
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