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reneshraj
Level 2
Aug 10, 2022 11:32 AM UTC
Question

Counter Program Not working

I have created a program and successfully imported a member. While testing with fbcounter API its showing zero count. please help me (I am also face this error in another program, member count is more than 2800)

 

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7 replies

Jo_Pitts1
Community Advisor
Jo_Pitts1Community Advisor
Community Advisor
Aug 10, 2022 8:37 PM UTC

Where is your code to increment the FB Counter?

Are you calling FB in 'pro' mode?

 

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Aug 10, 2022 9:07 PM UTC

(fyi, you don't need to call FlowBoost in pro authoring mode to update counters, unless you're also checking the count in the same call)

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
Aug 10, 2022 9:04 PM UTC

Like Jo says, we need to see the FlowBoost Webhook definition, and also need to ensure you're updating the exact same counter that you're checking in that Postman call.

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