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Level 2
May 7, 2021 2:09 AM UTC
Solved

"Could not access specified URL" for Grab Images from Web

Hi All,

 

We're new to Marketo and we have issues with the "Grab Images from Web" options in the Landing Page and Email. So there are certain website where it gives us this error "Could not access specified URL" when trying to scrape the images from it, I have been looking around but could not find any post about it, has someone run into this issue? If yes, what caused it, and how does Grab Images from Web" exactly work? Is it like a web-scraping?

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
May 12, 2021 6:49 PM UTC

No, it's the URL of a website and the website does not require authentication. Have you run into this issue before?


More info here: https://nation.marketo.com/t5/product-blogs/why-grab-images-from-web-may-show-an-error-or-return-partial/ba-p/312839#M1828

6 replies

SanfordWhiteman
User Group Leader
User Group Leader
May 7, 2021 3:14 AM UTC
Are you trying to transfer images from an http (not https) URL?
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cwahyudi1Author
Level 2
May 7, 2021 4:04 AM UTC

No, it's https URL

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SanfordWhiteman
User Group Leader
User Group Leader
May 7, 2021 4:31 AM UTC

The URL of an image, and one that doesn't require authentication?

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