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Mark_McGriff
Level 3
Mar 22, 2021 2:04 PM UTC
Solved

Cloning emails does not recognize program

Good Morning,

 

When I try to clone an email this morning, it will not recognize the program I want to clone too. 

 

 

Any one else experience this? 

 

thanks, Mark

 

 

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Amy_Goldfine
Amy_GoldfineAccepted solution
Level 9
Mar 24, 2021 11:20 PM UTC

Please submit a support ticket when you run into a bug. The only way Marketo can know of bugs is if enough people experience the same issue.

Amy GoldfineMarketo Champion & Adobe Community Advisor

4 replies

cslauson
Level 1
Mar 22, 2021 3:34 PM UTC

Yes, I'm seeing the same issue. Not sure how to fix it.

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Mark_McGriff
Level 3
Mar 22, 2021 8:11 PM UTC

Thanks cslauson,

Perhaps it's a Marketo bug. I've submitted a support ticket to Marketo. Let's hope we hear something soon.

 

As a workaround I'm cloning to a program that does come up in the dropdown and then "moving" the email to the correct program. It's not great, but it works.

 

M~

 

 

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Level 1
Mar 22, 2021 8:12 PM UTC

I am experiencing the same issue!

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Amy_Goldfine
Amy_GoldfineAccepted solution
Level 9
Mar 24, 2021 11:20 PM UTC

Please submit a support ticket when you run into a bug. The only way Marketo can know of bugs is if enough people experience the same issue.

Translate
Amy GoldfineMarketo Champion & Adobe Community Advisor