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Hank_Hansen
Hank_Hansen
Level 5
October 13, 2015
Question

changing flow wait stages

I sometimes need to add an email to an existing flow that has several wait stages. In these cases, I need to adjust the wait stage prior to and after the email I am adding. What's the best practice for this?

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7 replies

Adobe Employee
JohnCl9Adobe Employee
Adobe Employee
October 13, 2015

Hi Hank,

Changing wait steps will not affect those leads that have already been through the flow step.  I wrote an article about wait steps with all the information you'll need below.

John

Wait Steps

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Hank_Hansen
Hank_HansenAuthor
Level 5
October 13, 2015

Thanks John! I'll check it out.

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Josh_Hill13
Josh_Hill13
Level 10
October 13, 2015

It is best to use Engagement programs unless you have varying cadences.

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