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Oct 28, 2015 7:09 PM UTC
Question

Changing first cast date on active nurture stream

I'd like to change the send time for future emails in an active nurture stream.

When I open up the dialog box to switch the time, it requires that i change the time of the "first cast" to a current date.


If i change that date to today, will that affect the members that have already gone through 2 out of 3 of the emails in that stream?

Thanks!
Leila

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5 replies

Oct 28, 2015 10:01 PM UTC

I've never done this myself before. However, I don't think it should. Typically it decides who get's the email based on who was sent the email previously. If you aren't changing the name of the email I would think that the date/send time should not affect this concern.

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Oct 29, 2015 6:50 PM UTC

Thanks for the help, Kelley!

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Grégoire_Miche2
Level 10
Oct 28, 2015 10:59 PM UTC

Hi Leila,

Yes it will : it will create a cast for today, meaning that if a lead has already received 2 emails, he/she will receive the 3rd one today.

The recommendation here is to set the new start date as close as possible to what would have been the next cast anyway.

-Greg

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Oct 29, 2015 6:49 PM UTC

Thank you for the response. I appreciate it!

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