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Mike_Mastropaol
Level 3
February 11, 2019
Solved

Cannot Create New Email

Anyone else having a problem creating new emails? This problem began for me today. No matter what I name a new email when trying to create one it says "an email with that name already exists, please choose another name". I've tried using different names, different templates, different web browsers, restarting...

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Mike_Mastropaol
Mike_MastropaolAccepted solution
Level 3
February 11, 2019

Please do let us know about the cause.


Backend technical issue. Resolved by Marketo.

4 replies

Level 6
February 11, 2019

That's strange, have you tried reaching out to Marketo support?

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Mike_Mastropaol
Level 3
February 11, 2019

Yes. I opened a support ticket. Figured I'd see what anyone here had to say while I wait to hear back.

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Level 6
February 11, 2019

Please do let us know about the cause.

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