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Sant_Singh_Rath
Adobe Champion and User Group Leader
Sant_Singh_RathAdobe Champion and User Group Leader
Adobe Champion and User Group Leader
Dec 11, 2018 8:09 AM UTC
Solved

Can we continue with same marketo community account in next organization?

Hi There,

If someone has changed his job and wants to continue with same marketo community account, how we can do that? Is there any way?

Thanks,
Sant

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Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
Dec 11, 2018 6:50 PM UTC

Sant,

Here is a post from Janet about the process required: Changed Jobs?

View in thread

15 replies

Gerard_Donnell4
Gerard_Donnell4
Level 9
Dec 11, 2018 10:22 AM UTC

Hi @Sant Singh Rathaur​,

I have done just that. I created an account with my generic gmail and then asked @Janet Dulsky​ (I think it was) to help join them together.

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    Sant_Singh_Rath
    Adobe Champion and User Group Leader
    Sant_Singh_RathAdobe Champion and User Group LeaderAuthor
    Adobe Champion and User Group Leader
    Dec 11, 2018 10:50 AM UTC

    Thanks @Gerard Donnelly! When you are saying generic email do you mean personal email address?

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    Gerard_Donnell4
    Gerard_Donnell4
    Level 9
    Dec 11, 2018 11:51 AM UTC

    Hi, Yes I mean just your personal email address.

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      Devraj_Grewal
      Devraj_GrewalAccepted solution
      Level 10
      Dec 11, 2018 6:50 PM UTC

      Sant,

      Here is a post from Janet about the process required: Changed Jobs?

      Translate
        Sant_Singh_Rath
        Adobe Champion and User Group Leader
        Sant_Singh_RathAdobe Champion and User Group LeaderAuthor
        Adobe Champion and User Group Leader
        Dec 12, 2018 4:13 AM UTC

        Thanks Devraj.. It's really helpful.

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        Janet_Dulsky
        Adobe Employee
        Janet_DulskyAdobe Employee
        Adobe Employee
        Dec 13, 2018 1:34 AM UTC

        @Sant Singh Rathaur​, this Changed Jobs document gives you all the information you need about swapping your old Community profile to a new one if you change jobs. Simply email MarketoCares@Marketo.com your old email and your new email and they will do the swap for you. It's important to note that any content you created on your new profile will be overwritten by the content in your old profile.

        Thank you.

        Janet

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          Sant_Singh_Rath
          Adobe Champion and User Group Leader
          Sant_Singh_RathAdobe Champion and User Group LeaderAuthor
          Adobe Champion and User Group Leader
          Dec 13, 2018 6:29 AM UTC

          Thanks @Janet Dulsky​. This is really helpful.

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