Can't see the option for Segmentation

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Would there be a reason I can't seem to see the option to create a new Segmentation in the Lead Database? Is it a feature you need to activate or should it be in the program automatically?

Marketo

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alex.stantonAccepted solution

Level 7

Check the edition - if it is Spark you might not have access to it.

Josh_Hill13

Level 10

you may not have access to it. Check your user permissions.
you may be at the max of 20 segmentations.

Once it is created, your segmentation will appear as a filter in the smart lists.

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Anonymous

I have Full Access to Marketo, and there is 0 segmentations set up in the Lead Databases. Should I open a ticket?

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Anonymous

I'm having the same issue.

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A

alex.stantonAccepted solution

Level 7

Check the edition - if it is Spark you might not have access to it.

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