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Feb 21, 2013 3:27 PM UTC
Solved

Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

Trying to figure out what email platforms and devices our subscribers are using. (ie desktop vs tablet vs mobile) (ie outlook vs thunderbird vs gmail)
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Accepted solution
Feb 21, 2013 4:24 PM UTC
No, its not a feature native to Marketo. You can try appending your links with tracking parameters and utilizing google analytics to drilldown in the audience coming via email by browser/device. Also return path has a campaign monitor tool that tracks device/browser. Hope it helps.

6 replies

Feb 21, 2013 4:00 PM UTC
I would love to know this too!
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Accepted solution
Feb 21, 2013 4:24 PM UTC
No, its not a feature native to Marketo. You can try appending your links with tracking parameters and utilizing google analytics to drilldown in the audience coming via email by browser/device. Also return path has a campaign monitor tool that tracks device/browser. Hope it helps.
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Feb 21, 2013 4:29 PM UTC
I do wish Marketo would start offering through the software. Maybe somone in Marketo will see this and add it in...
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Feb 21, 2013 4:42 PM UTC
Russel - maybe log this as an idea and we can all like it? Try and get as many as possible.

Tyler's way sounds good but a bit to technical for me :-)
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Feb 21, 2013 4:54 PM UTC
I posted in ne ideas.
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May 28, 2014 6:50 PM UTC
This was over a year ago so I'm hoping there's been progress. I'd love to find a report on this too. Any luck in 2014?
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