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5212Esther
5212Esther
Level 2
Dec 1, 2021 3:47 PM UTC
Solved

Campaign Email report no data

I set up a campaign of sending a batch email. It ran successfully and I can see the detail in results, but no data found at the email performance report. Any idea? 

 

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AWmindtree
AWmindtreeAccepted solution
Level 4
Dec 2, 2021 6:38 AM UTC

Hi @5212esther 

Campaign Email report can upto 24- 48 hours to fetch the data and display in the report. Was your campaign completed before 24 - 48 hours? 

Thanks 
Ankit

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4 replies

AWmindtree
AWmindtreeAccepted solution
Level 4
Dec 2, 2021 6:38 AM UTC

Hi @5212esther 

Campaign Email report can upto 24- 48 hours to fetch the data and display in the report. Was your campaign completed before 24 - 48 hours? 

Thanks 
Ankit

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    5212Esther
    5212EstherAuthor
    Level 2
    Dec 2, 2021 12:55 PM UTC

    Thank you for sharing your experience.
    The result comes up after 24 hours campaign completed! 🙂 

    I was too impatient. (Usually it result comes up few minutes.)

     

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    Esther Tokyo
    ChiranjeetShahP
    ChiranjeetShahP
    Level 2
    Dec 2, 2021 12:06 PM UTC

    Hi,

    After running a batch campaign, it takes a couple of minutes to show results, depending upon audience size it may vary. 

    if you still can't see anything, check qualification, whether anyone qualified for this campaign or not. 

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      5212Esther
      5212EstherAuthor
      Level 2
      Dec 2, 2021 12:57 PM UTC

      Thank you for advice. Checking the qualified member is also a good way to check if campaign has successfully run or not. 

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      Esther Tokyo
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