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May 24, 2017 5:11 PM UTC
Solved

BCC in Email Reply

Hello,

We are working on a series of sales emails that are plain-text and will look like it's coming directly from a salesperson. Right now I have the reply-to set to go directly to the salesperson but I would also like the ability to see the replies myself. Is there a way for me to BCC myself on the email? If so, how?

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Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
May 24, 2017 5:12 PM UTC

Lauren,

Unfortunately no. You can set up inbox rules for the salesperson that replies from that specific email are forwarded to yourself.

5 replies

Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
May 24, 2017 5:12 PM UTC

Lauren,

Unfortunately no. You can set up inbox rules for the salesperson that replies from that specific email are forwarded to yourself.

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Jun 15, 2017 5:50 PM UTC

Are the inbox rules something we can do within MTKO? Or is this something that we'd need to do with Outlook?

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SanfordWhiteman
User Group Leader
User Group Leader
Jun 15, 2017 5:52 PM UTC

In Outlook, Lauren. Replies aren't processed by Marketo.

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