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cjdst273
cjdst273
Level 4
Sep 11, 2019 2:21 PM UTC
Question

Are you able to easily remove Salesforce and other integrations in the sandbox?

We are about to begin to build Salesforce integrations in the Marketo sandbox and before we do this we want to understand how easy or difficult it is to remove integrations.  Once the integrations are built, are they “permanent” in nature?  If not, how easily can they be undone?  Or, would we have to blow everything away and begin from scratch?

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4 replies

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe Employee
Adobe Employee
Sep 11, 2019 2:50 PM UTC

Salesforce (and Microsoft Dynamics) integrations are permanent and cannot be removed.  A new sandbox instance would need to be provisioned. Other integrations (i.e. through Launchpoint) can be removed at any time.

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Goyboy
Goyboy
Level 1
Sep 4, 2020 2:16 PM UTC

We have a Marketo Sandbox connected to a Salesforce sandbox. We are planning to refresh that Salesforce sandbox soon. Is there a way to reconnect the Marketo Sandbox to this Salesforce environment once the refresh is completed?

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Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe Employee
Adobe Employee
Sep 9, 2020 5:23 PM UTC

Yes, please contact Marketo Support after the refresh and they will help you reconnect it.

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