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Ric_Kolibar
Ric_Kolibar
Level 2
Apr 18, 2023 6:55 PM UTC
Solved

API User Best Practices

I'm looking at my API integrations and so far I've created separate users and named them based on what part of the tech stack they relate to (ex: Facebook API user, Knak API user, etc).

 

I have more integrations coming up and it seems like they all work the same way, that will make about 50. 

 

Marketo is charging for each user. I was trying to keep these separate for auditing, but is it OK to just use 1 API user and connect to different technologies rather than 1 user per technology?

In my CRM, we use 1 API user that connects onto many different integrations.

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Apr 18, 2023 7:06 PM UTC

1. Marketo shouldn’t be charging for API-only users. Push back on that if it’s being enforced.

2. You should definitely not be using one API user. It makes debugging absolute madness, and requires that you grant everybody the same permissions.

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2 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Apr 18, 2023 7:06 PM UTC

1. Marketo shouldn’t be charging for API-only users. Push back on that if it’s being enforced.

2. You should definitely not be using one API user. It makes debugging absolute madness, and requires that you grant everybody the same permissions.

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    Ric_Kolibar
    Ric_KolibarAuthor
    Level 2
    Jun 5, 2023 5:39 PM UTC

    Pushed back as best as I could, Marketo policy is to charge for every user API included

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    ric kolibar
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