Skip to main content
Anonymous
Sep 9, 2015 1:29 AM UTC
Solved

API disabled? CRM-enabled subscriptions?

I am a developer and I have little context about Marketo and its inner workings, so please pardon my ignorance.

As I am trying to request data from the Company API (requested by my business counterpart), I was given this error:

errors: [ { code: '1018', message: 'Company API disabled' } ]

So I looked at the documentation more carefully and it said this:

The Company API is not supported for CRM-enabled subscriptions

Am I getting the error message because my account is a CRM-enabled subscription? What does CRM-enabled subscription mean?

Thanks!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Sep 9, 2015 1:35 AM UTC

The message indicates that Marketo's internal Company API is disabled if your Marketo instance is integrated with Salesforce, Dynamics CRM, etc. In CRM-enabled subscriptions the expectation is that you'll use the CRM's own API to work with Company records.

View in thread

6 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Sep 9, 2015 1:35 AM UTC

The message indicates that Marketo's internal Company API is disabled if your Marketo instance is integrated with Salesforce, Dynamics CRM, etc. In CRM-enabled subscriptions the expectation is that you'll use the CRM's own API to work with Company records.

Translate
Josh_Hill13
Josh_Hill13
Level 10
Sep 9, 2015 3:10 AM UTC

I suspect your business counterpart meant the regular SOAP or REST API directly in Marketo. See developers.marketo.com.

Translate
Anonymous
Sep 9, 2015 4:35 AM UTC

This was done via the REST api, that's where I got the error from.

Translate
Terms & ConditionsAccessibility statement

Loading footer...