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Accepted solution
Sep 5, 2014 8:01 PM UTC
The blocked from flow message in campaigns only pertains to sending emails. If your campaign is set up as Josh described and the change never happened, I'd suggest filing a support case for us to have a look at what is going on.
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Anonymous
Sep 5, 2014 6:30 PM UTC
I'm not sure what you mean. Are you saying you've tried to Blacklist a lead and it didn't work?
Lead is Created Member of Smart List IN "People to blacklist"
Flow: Change Data Value IS Black List = TRUE
there you go.
If you want to add them to a list, add "Add to List" step.
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Anonymous
Sep 5, 2014 7:16 PM UTC
Thanks Josh,
That's exactly what I did, but there are some leads blocked from the flow (unsubscribe, not email, etc). Hence, the data value won't change.
Perhaps I should rephrase my question - if a lead is blocked - is there a simple way to force it through the flow? In this particular case, the flow is to change data value Blacklist=True.
- Greg
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Anonymous
Sep 5, 2014 7:22 PM UTC
My initial thought was to 'select all' in the list of Blocked leads, right-click to add to list - Blacklist. But that list is unavailable to add to.
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Anonymous
Accepted solution
Sep 5, 2014 8:01 PM UTC
The blocked from flow message in campaigns only pertains to sending emails. If your campaign is set up as Josh described and the change never happened, I'd suggest filing a support case for us to have a look at what is going on.
Agree with Jim. The Schedule for batch always displays the # of leads who qualified, but are blocked from receiving EMAIL. Otherwise, the lead will go through this flow.
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Anonymous
Sep 8, 2014 2:50 PM UTC
Thanks Jim and Josh,
For some reason the leads didn't go through the first time, which prompted me to post. But I sent everyone through another time, and had no stragglers this time.