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jkyles
Level 4
March 23, 2017
Solved

Zoom Webinars and Marketo Integration

  • March 23, 2017
  • 5 replies
  • 12641 views

Is anyone using Zoom Webinars? I was able to find the attached documentation(Setting Up Zoom For Marketo​). We may be moving from GoToWebinar and want to make sure there are no integration issues or annoyances (specifically with Marketo and SFDC) before switching over.

When I check the default API options in Marketo, Zoom is not on the list:

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    Best answer by jkyles

    I'm not understanding your feedback "looking in the wrong place", to be clear - I'm looking to hear from Marketo users who are currently using Zoom as I'm making a decision of whether or not to switch webinar products. If it's going to be more trouble to get this up and running then I'd prefer to know before implementation.

    5 replies

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    March 23, 2017

    Hi Jasmine,

    You are looking in the wrong place. Zoom is not a Marketo standard webinar service and the installation guide tells you how you should set it up, including the custom object and the webhook.

    -Greg

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    March 23, 2017

    And also, there is no reason why there should be any annoyance. Just do not have a Marketo program sync with GtW and leverage Zoom art the same time

    -Greg

    A
    Anonymous
    March 23, 2017

    @Mei Huang​ this might be good as a reference point for us.

    A
    Anonymous
    July 17, 2017

    Hey there, my company is also moving from GTW to Zoom and we wanted to integrate with Marketo. Did you get it working? If so, how's it going for you? Thanks!

    J
    jkylesAuthor
    Level 4
    August 10, 2017

    Reach out to Erin below. Sounds like she can help!

    Erin_Olsen2
    Erin_Olsen2
    Level 3
    August 8, 2017

    Hi Jasmine -

    Not sure if this is applicable any more, but we use Zoom for both webinars and demos and have an integration with Marketo. Happy to share my experience with you.

    Erin

      J
      jkylesAuthor
      Level 4
      August 10, 2017

      Hi Erin,

      We decided to stay on GTW for webinars. Thanks!

      Jasmine

      A
      Anonymous
      May 1, 2018

      Hi All - I'm currently testing the integration for Zoom. Possibly switching from GTW.

      The instructions Zoom provides are easy to understand if you understand those Marketo basics like setting up a webhook and/or an integration, and even then I found there are some missing clarifications that Zoom could add to their documentation. I've provided that feedback to the Zoom team.

      What I don't understand and would like an answer to is if I need to create a new webhook for each webinar I create to generate the unique join url? We have bi-weekly webinars, so I would be creating a lot of webhooks if this is the case.

      Also, what token should I be including in my webinar confirmation emails so each registrant has their unique webinar login?

      Thank you,

      Grégoire_Miche2
      Grégoire_Miche2
      Level 10
      May 1, 2018

      Hi Shirleen,

      Better open a new thread than reopen old, already answered ones. You will get faster and more numerous answers.

      Open a new thread, and we will answer.

      Greg

      A
      Anonymous
      May 1, 2018

      Will do thanks!

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