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Sanjeev_Bhai
Sanjeev_Bhai
Level 2
May 16, 2018
Question

zoom integration

  • May 16, 2018
  • 1 reply
  • 5513 views

We have used GoToWebinar in the past and have now switched to Zoom and am having some integration issues. 

I have already read some of the existing posts about others that have had issues with Zoom Integration.

I have contacted Zoom support several times and have 2 open support tickets but without any success. 

According to instructions provided by Zoom, one of the final steps is to go to Zoom Webinar page and click Integration.

When I go to the Edit Marketo Integration Settings and try to specify the Smart Campaigns (which I created in Marketo), I cannot see the Smart Campaigns (see below).

I would really appreciate any suggestions that anyone has?

Thanks. 

Edit Marketo Integration Setting

Please specify a Smart Campaign...

Please specify a Smart Campaign...

Please specify a Custom Object

1 reply

J
jkyles
Level 4
May 17, 2018

Hi Sanjeev,

Have you created a webhook? Check out this thread:

Question on Zoom Webinar Integration

These people might also be able to help.

@Josh Hill @Erin Olsen​ @Grégoire Michel​

Sanjeev_Bhai
Sanjeev_BhaiAuthor
Level 2
May 17, 2018

Hi Jasmine,

Thanks for your response. 

Yes, I have already created the Webhook using their instructions and have already checked out the thread that you suggested. 

The problem I am still having is that data from Marketo does not make it to Zoom. 

If a lead signs up for the webinar from Zoom directly, the data gets passed to Marketo, however, if someone fills out a form from Marketo, the data does not make it to Zoom.  There are no error messages.  Any suggestions? Thanks. 

Sanjeev_Bhai
Sanjeev_BhaiAuthor
Level 2
May 17, 2018

Hi Jasmine,

Earlier I said that there were no error messages, I was wrong.  Here is the error message that I am getting: 

Webhook Id:

15

Webhook Name:

Zoom Webinar

Request Type:

http_post

Url:

zoom.us/v1/webinar/register?id=539666568&first_name=&last_name=&email=&api_key=edff9a86-2171-4f66-9f3b-ae25803432dd&api_secret=cSUfFaRqdfio4dncok6mWldrtjZ6EffF

Pay Load:

Response:

{"error":{"code":200,"message":"Invalid api key or secret."}}

Person ID:

2133032

Response Code:

200

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