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November 24, 2013
Question

zero value considered as "is empty" constraint in data value changed trigger

  • November 24, 2013
  • 2 replies
  • 1352 views
Hi, 
I'm trying to get this campaign to trigger in the case of a new lead created OR if a data value change to Company Size is made, but only for previous values not included in the 0 to 500 range.

The issue is that this campaign in now also triggering on data value chage when previous values was 0. 
Seems like the "is empty" criteria is where these leads are triggered - Marketo would mix up null and zero? 

How can we make it makes the difference between Null and zeros? Is there anything related to how the variable is configured in SF? 

Thanks
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2 replies

Kenny_Elkington
Adobe Employee
Adobe Employee
November 25, 2013
Hey Alex,

You'll probably want to use this "Is Not" operator in this case where you would say:  Data Value Changes, Previous Value is Not "0, 0-500"  Specifying 0 will distinguish the value from null.
Level 4
December 3, 2013
Hi - I work with Alex. 
We tried to do that , but the constraint does not allow ranges (0-500) nor multiple numbers 0,1,2,3 for this field.
I still don't get why "is empty" constraint would let 0 values in.