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Ashley_Boyum
Ashley_Boyum
Level 2
April 24, 2019
Question

wrong status

  • April 24, 2019
  • 1 reply
  • 1772 views

I created an email campaign but now the member status (i.e, sent, opened email, etc.) only has the option to select member or influenced. Any idea on how to fix this?

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1 reply

Bryan_Epstein
Bryan_Epstein
Level 5
April 24, 2019

In your admin section, you will see the Tags option. Within there, you will have a channel called "Email Send," which should look like it does below. Perhaps the email campaign you have created has a different channel than Email Send. Would you check that on your program?

    A
    AnkitDu3
    Level 6
    April 24, 2019

    In addition to the Brayn's comment make sure to update the status in Salesforce campaign too, if you are adding these leads to any specific campaign. Else it can be added as a default status sent

    "Provided you have any specific status to show in Salesforce"

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