Wrong prefill on a form again | Community
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A
Anonymous
March 3, 2014
Solved

Wrong prefill on a form again

  • March 3, 2014
  • 2 replies
  • 950 views
Hi there,

I have completely the same situation as the one which was discribed in this article.
https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PiGXAA0

When my coleague accessed our landing page with a form, form was prefilled with one of our leads' info.
My coleague never clicked a link in Email.

Does anyone know how to solve this problem?

Thank you,
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Best answer by AlokRa4
Please clear cache and cookies for your browser and make sure url you are using to open the landing page dont have any maketo token value. Marketo token value is also responsible to prefilled the form.

If you still face the same problem then please share the landing page url with us.

Hope this will help!

2 replies

A
AlokRa4Accepted solution
Level 10
March 3, 2014
Please clear cache and cookies for your browser and make sure url you are using to open the landing page dont have any maketo token value. Marketo token value is also responsible to prefilled the form.

If you still face the same problem then please share the landing page url with us.

Hope this will help!
A
Anonymous
March 4, 2014
Hello Alok R,

Thanks a lot for your answer.
Probably one of us once have accessed to the Landing Page with a tracking token from analytics result page. It makes sense and now we know how to avoid it.
Thank you,

Akiko
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