Would existing fields in marketo instantly update in salesforce when the corresponding fields are created? | Community
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A
Anonymous
August 19, 2014
Question

Would existing fields in marketo instantly update in salesforce when the corresponding fields are created?

  • August 19, 2014
  • 12 replies
  • 2361 views
We have a few fields in Marketo that never synced with salesforce's contact object but they synced with the lead object. This was because the corresponding contact objects in salesforce were not available. I have now created those fields in the contact object. Can marketo post the existing values to these new contact fields in salesforce? How long does it take?

Any help is appreciated.

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David_Perkuto_S
Level 2
August 20, 2014
From what I understand your Contact field did not exist in your initial fields sync. Upon ititial setup, It would have mapped this field too,  but if it's  been added afterwards, it's no longer automatic. You will need to ask Marketo support to do the 2 to 1 mapping from the backend.




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DavidDe7
Level 4
August 20, 2014
Strangely, my intital comment appeared to be posted by David P...And I don't know any David P.

So here is my take on this issue: 

From what I understand your Contact field did not exist in your initial fields sync. Upon ititial setup, It would have mapped this field too,  but if it's  been added afterwards, it's no longer automatic. You will need to ask Marketo support to do the 2 to 1 mapping from the backend.
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