Wistia Tracking not passing to Marketo on a page built in Framer. | Community
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pleeflang
Level 2
August 28, 2024
Question

Wistia Tracking not passing to Marketo on a page built in Framer.

  • August 28, 2024
  • 1 reply
  • 828 views

Hi All, I have a Wistia video embedded on this page https://learn.swordhealth.com/resources/videos/cut-costs-and-complexity-with-access-to-digital-healthcare which is hosted on Framer. It has the Munchkin code of course and I can track visitors on the page. However, there is no viewing data passing over. 

 

here is my activity log showing its capturing the page visit.  

 

Here is my activity log hosted on a different subdomain and all the activity passes. 

 

Is anyone else using Framer with Wistia and how have you overcome this. I asked Framer and they weren't any help. 

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1 reply

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pleeflangAuthor
Level 2
August 28, 2024

I think I figured it out. the module we're using in Framer puts it in an iframe and breaks the connection between the munchkin code on the page they land on. I should have seen that before. 

SanfordWhiteman
SanfordWhiteman
Level 10
August 28, 2024

You should be able to connect the Munchkin cookie from the parent window to the child iframe by passing it in the URL (or via postMessageif necessary). A pretty classic setup, provided you can author code on both sides.

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