Will marketo send the same email twice to the same contact? | Community
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A
Anonymous
March 28, 2013
Question

Will marketo send the same email twice to the same contact?

  • March 28, 2013
  • 5 replies
  • 1914 views
I just sent an email out and afterwards was asked to broaden the list criteria.  If I schedule it again with the larger list, will marketo know not to send that same email twice to contacts included on the first smart list? Or should I filter out any criteria from the first smart list?
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5 replies

A
Anonymous
March 28, 2013
Marketo will send the email again unless you add the Not Was Sent Email filter.
    A
    Anonymous
    March 28, 2013
    Thanks Elliott!
    Michelle_Tizian
    Michelle_Tizian
    Level 10
    March 28, 2013
    What if in admin you set a rule where there's a limit of one email that a lead can receive per day?  Would there be a chance that the lead can get the email twice?  
    A
    Anonymous
    March 28, 2013
    Michelle, where in Admin would you set such a rule?
    Michelle_Tizian
    Michelle_Tizian
    Level 10
    March 28, 2013
    Hi Elliott,

    It's not available, and I wish it was :(.  I'm thinking hypothetically what if that was available.  Sorry if I caused any confusion. 
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