Why might my Marketo Leads be creating Person accounts in Salesforce? | Community
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Laurie_Tenery
Laurie_Tenery
Level 1
May 5, 2016
Question

Why might my Marketo Leads be creating Person accounts in Salesforce?

  • May 5, 2016
  • 1 reply
  • 795 views

My Marketo Campaign 'list' came from a report of specific 'Business' LEADS in Salesforce. When returning the LEADS to Salesforce, ~600 new 'Person' LEADS were created in spite of the fact that all of the LEADS came from Salesforce in the first place. Sorry if the terminology is not correct, I am very new to this Marketo/Salesforce process.

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
May 5, 2016

Hi Laurie,

It is likely you have a "sync with Marketo" flow step in a smart campaign with a assignment to a Queue. If you do this on a SFDC contact, this will recreate a lead in SFDC (and a duplicate in Marketo).

-Greg

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