Why is my pie chart not reflecting the people i have removed from my database? | Community
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Cassidybrooks98
Level 1
August 19, 2024
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Why is my pie chart not reflecting the people i have removed from my database?

  • August 19, 2024
  • 2 replies
  • 1539 views

Hi, 

I have recently removed about 100,000 contacts from my database all from old, imported list of people we do not market to. It has not reflected on my database pie chart but it my all-contacts number seemed to go down. Does this need time to reflect?

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Best answer by Steven_Vanderb3

The pie chart only updates nightly. Click on it to force a refresh.

2 replies

uditmathur
Community Advisor
uditmathurCommunity Advisor
Community Advisor
August 20, 2024

HI @cassidybrooks98 ,

What process you used to delete the leads from your database.

Try searching for some leads you deleted & check if they show up in your database.

Marketo is at times slow to update especially when you have deleted too many leads. 

    Steven_Vanderb3
    Adobe Employee
    Steven_Vanderb3Adobe EmployeeAccepted solution
    Adobe Employee
    August 21, 2024

    The pie chart only updates nightly. Click on it to force a refresh.

      NiharikaGoyal
      NiharikaGoyal
      Level 3
      August 22, 2024

      Hi Steven,

       

      Thanks for this information!!

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