Why is my list import not getting pulled into "person is created" smart campaign?

Forum|Forum|8 years ago
June 19, 2017
1 reply
1950 views

We have a subscription management program and smart campaigns set to react to "person is created" via anything except a couple select forms. For some reason, my list imported leads are not being captured by this so they are not triggering the appropriate flow steps. Do leads created via a list react differently to this filter? Thank you!

Marketo

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Josh_Hill13

Level 10

Can you show a screenshot of exactly how you did this?

Lead is Created with no constraints should react, however, if you did something like Lead is Created via WEbform Fillout, then no, it wouldn't react to a List Import.

Kim_WiecznerAuthor

Level 3

Thanks Josh.

Including a screenshot here. We are using the form name constraint to exclude a few specific forms but ideally we want to capture all other lead creates (forms, list imports, API, etc). Does that mean by adding the form name is NOT constraint, we will only capture form fill lead creates?

Kim Burditt

Grégoire_Miche2

Level 10

Hi Kim,

I think this trigger works on leads created through forms excepted with your 3 forms.

Add another trigger "person is created" with a constraint "list is any".

-Greg

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