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A
Anonymous
September 9, 2015
Question

Why is Event Partner link (brighttalk webinar) necessary?

  • September 9, 2015
  • 2 replies
  • 1312 views

I added members to the program, and now am not able to link the program to brighttalk.

Any ideas?

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
September 9, 2015

Did you link the program first?

What status are the members in? You should not add anyone until the systems are connected and then register people. I suspect you will have to kick everyone out of the Program, connect to BrightTalk, then add back the people at the right status.

A
Anonymous
December 9, 2015

Hey Josh - how do you add people back in at the right status?

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AlokRa4
Level 10
September 10, 2015

Yes there might be a possibility that the program has members in it may be that's why you are not able to link it with Brightalk. Check inside results tab, if there are members you need to change their status to "Not in Program". Once its linked with Brightalk, you can add those members again into that program.

A
Anonymous
December 9, 2015

How would you add the members back in with their existing status ie opened, clicked etc?

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