why does the 2-column icon box not full width in mobile gmail? | Community
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February 20, 2018
Question

why does the 2-column icon box not full width in mobile gmail?

  • February 20, 2018
  • 4 replies
  • 4204 views

wondering how to make the 2-column icon box full width in all mobile gmail/android emails (this is from litmus). any help is appreciated. thank

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4 replies

Grégoire_Miche2
Level 10
February 20, 2018

Hi Alex,

It all depends on how your email template has been developped. What version of Android ? The oldest versions used to be quite difficult to develop for.

-Greg

February 21, 2018

it happens in all versions of gmail & google inbox. it works just fine in iOS

Grégoire_Miche2
Level 10
February 21, 2018

Hi Alex,

It probably means it has been developped using media queries only, and not a complete email fluid development approach. The problem is that Media queries are supported by iphone, but only on the most recent versions of Android devices. Android devices take a full inlining of the CSS code to work.

-Greg

February 23, 2018

what about the iOS gmail app?

Grégoire_Miche2
Level 10
February 23, 2018

Good question, Not sure.

-Greg

February 23, 2018

How do we find out?

Grégoire_Miche2
Level 10
February 23, 2018

Test. Search on sites such as Litmus or EmailOnAcid.

-Greg

February 23, 2018

that is where i noticed the problem to begin with was on litmus

Dan_Stevens_
Level 10
February 23, 2018

Campaign Monitor maintains one of the most popular guides for CSS compatibility: CSS Support Guide for Email Clients | Campaign Monitor