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A
Anonymous
March 16, 2015
Question

Why does my lead get the email from the "Send Alert" ??

  • March 16, 2015
  • 2 replies
  • 937 views
Hello Marketo Community

I have setup en email so when i lead reaches a certain point it will send en email alert to my sales man (me).

But why do my lead get the email as well???
Under my "send alert" is this:
Mads.andersen is me and Morten hojsgaard is my salesman.





As you can see in the button it says: "This e-mail is sent to phillip.studinski@iprospect.com. If you do not wish to receive e-mails from iProspect, you can unsubscribe at any time."

I dont want me lead to receive this mail :( Please help!
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2 replies

Dan_Stevens_
Dan_Stevens_
Level 10
March 16, 2015
Actually, the lead isn't receiving the alert. But since you haven't designated this as an operational email - where the unsubscribe footer wouldn't be necessary - Marketo will use the info from the lead record when populating the info in the footer (not the information from the alert recipient). All alerts like this are usually set to operational - so I would change that if your organization permits it.
    A
    Anonymous
    March 17, 2015
    So you are sure, that my lead does not get my email?? :)

    And by the way, thanks for your answer! :)
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