why does Marketo add an unsubscribe div to all my emails when they are sent? | Community
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A
Anonymous
December 15, 2014
Solved

why does Marketo add an unsubscribe div to all my emails when they are sent?

  • December 15, 2014
  • 4 replies
  • 1903 views
My templates already have an unsubscribe button and still Marketo adds an unsubscribe div to all my emails. How can I deactivate that?
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Best answer by Rasmus_Bidstru1
We had the issue that it should only be hidden in some of our mails, and this is a global setting to remove the marketo unsubscribe.. so i just added a CSS style that removes it.

body p{ display: none !important}

This will remove all P-tags that are children of the body tag, and if your mail is setup correctly that should only be the unsubscribe link :)

4 replies

A
Anonymous
December 15, 2014
Hey Max,
Here is an article describing how to remove Marketo's default unsubscribe text: https://community.marketo.com/MarketoResource?id=kA650000000GuxxCAC.

Be careful and make sure that leads have the option to unsubcribe from every marketing email you send to them.

Will
    A
    Anonymous
    December 15, 2014
    Ok, but that's exactly it... I don't want to remove from all of them. Only one specific email for now.
     
    J
    Community Advisor
    JDNelson1Community Advisor
    Community Advisor
    December 16, 2014
    Why would you only remove it from one if your templates already have an unsubscribe feature?  Or do you mean that the one email you are sending should have zero unsubscribes?  As long as it's justified (Auto-Responder or Critical Email) then you should just make it operational (https://community.marketo.com/MarketoTutorial?id=kA250000000Kz32CAC). Is that what you were looking to do?
    R
    Rasmus_Bidstru1Accepted solution
    Level 4
    December 16, 2014
    We had the issue that it should only be hidden in some of our mails, and this is a global setting to remove the marketo unsubscribe.. so i just added a CSS style that removes it.

    body p{ display: none !important}

    This will remove all P-tags that are children of the body tag, and if your mail is setup correctly that should only be the unsubscribe link :)
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