Why can't we trigger off of Was Sent Sales Email with a template ID? | Community
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March 7, 2013
Question

Why can't we trigger off of Was Sent Sales Email with a template ID?

  • March 7, 2013
  • 2 replies
  • 914 views
I want to trigger a nurture campaign off of a sales insight email send in Salesforce. I don't want to use subject line filters as they're too open-ended (and prone to create problems). There's only one other filter which is TEMPLATE ID. I've tried all sorts of combinations to make this work. Marketo support is scratching their heads as well (telling me that TEMPLATE ID shouldn't even be available).

Is there NO way to trigger off of a Sales Insight email without using subject filter?
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2 replies

Josh_Hill13
Level 10
March 8, 2013
Sounds like you did all the right things. Isn't there an idea to fix that?
September 30, 2013
Let me know if you figure this out.  Unfortunatly the best tactic in the meantime is to use Subject line contains.