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A
Anonymous
February 28, 2018
Question

Why can't I find my smart campaign e-mail if I do AB testing?

  • February 28, 2018
  • 2 replies
  • 1361 views

Hi,

For some reason whenever I put AB testing in an e-mail campaign I can never seem to find my email when creating my smart campaign.

Is this normal?

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2 replies

A
Anonymous
February 28, 2018

Hi Lauren,

Is the email you are trying to find within your Email Program? If not it doesn't show up.

Hope this helps you!

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe Employee
Adobe Employee
February 28, 2018

When using A/B Testing, you will not see the email available for reference until the email program is approved.  When you approve your email program you should be able to reference it in your campaign (with the type of test appended to the name).

Unable to Select A/B Test in Smart List/Smart Campaign

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