Why can't I add interactive webinar user in the sandbox? | Community
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Level 2
November 8, 2024
Question

Why can't I add interactive webinar user in the sandbox?

  • November 8, 2024
  • 2 replies
  • 856 views

Hi there, I'm jiwon

 

I tried to add an interactive webinar user in the sandbox, but it failed.
When I add a user, the screen stops loaded. When I refresh the screen, it returns to the same screen as before I added a user.
(I attached a screen capture, please refer to it.)

Is it impossible to add an interactive webinar user in the sandbox?

 

I look forward to hearing from you soon.
Thank you.

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2 replies

uditmathur
Community Advisor
Community Advisor
November 12, 2024

Hi @jiwonhe ,

 

Log a support case with Marketo support.

Michael_Florin-2
Level 10
November 12, 2024

Is it impossible to add an interactive webinar user in the sandbox?

 


No. We have Interactive Webinar in a sandbox and I can add users to it.