Why can I only choose 1 smart campaign for nested program in engagement stream? | Community
Skip to main content
Level 2
July 10, 2020
Solved

Why can I only choose 1 smart campaign for nested program in engagement stream?

  • July 10, 2020
  • 1 reply
  • 5355 views

In my engagement program, I set up nested programs, but when I pull them into a Stream it only allows you to select one smart campaign. The whole point of the nested program is to have multiple smart campaigns to manage criteria, isn't it? So I am confused.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Steven_Vanderb3

When the engagement program casts, it selects the next piece of content in the stream that the person should receive. It's either a single email or a single smart campaign. That smart campaign can has as many flow steps as it needs to accomplish what's appropriate for the cast, but the design of engagement programs is to trigger one engagement with an asset per lead per cast.

1 reply

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe EmployeeAccepted solution
Adobe Employee
July 10, 2020

When the engagement program casts, it selects the next piece of content in the stream that the person should receive. It's either a single email or a single smart campaign. That smart campaign can has as many flow steps as it needs to accomplish what's appropriate for the cast, but the design of engagement programs is to trigger one engagement with an asset per lead per cast.

JLM-2Author
Level 2
July 13, 2020

But I want to include 2 smart campaigns in the nested program 

1) smartlist to put select people into the nested program (in order to ski them from the email send)

2) email send to other different select people

 

Will the 1st smartlist get activated at the same cadence as the rest of the program?

JLM
JLM-2Author
Level 2
July 13, 2020

But I want to include 2 smart campaigns in the nested program 

1) smartlist to put select people into the nested program (in order to SKIP them from the email send)

2) email send to other different select people

 

Will the 1st smartlist get activated at the same cadence as the rest of the program?

JLM