Why aren't my custom fields available on RCE Report? | Community
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A
Anonymous
February 1, 2017
Question

Why aren't my custom fields available on RCE Report?

  • February 1, 2017
  • 3 replies
  • 1788 views

We have synced custom fields through to RCA/RCE as dimensions so they should be showing on all lead reports (I think?) but when I create a new "Model Performance Analysis" report they do not show as available fields. They do appear as options on the "Lead Analysis" report.

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3 replies

Grégoire_Miche2
Grégoire_Miche2
Level 10
February 1, 2017

HI Rebecca,

When you sync'ed them, in admin, Marketo tells you in which report type the dimensions will be available. Check this first.

And then, have you wiated 24 hours? This is the RCE datamart elapse between 2 refresh.

-Greg

Dory_Viscoglio
Dory_Viscoglio
Level 10
February 1, 2017

Hi Rebecca, not all types of fields will be available on reports. Basically if the lead fields don't relate to the model performance (they don't, directly), they won't be available. They're available in the lead analysis report because that report is meant to pull in any information about a lead.

Josh_Hill13
Josh_Hill13
Level 10
February 2, 2017

In addition to the above, you are only allowed 3 custom fields in the MA report. This is set on the Admin > RCE panel.

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